Have you ever used ride-hailing services like Grab or booked an accommodation online on platforms like Hotel Trivago/ Airbnb? That’s what we now call the ‘Gig Economy’.
The gig economy is the exchange of labour for money between individuals or companies via digital platforms. Freelancers or independent contractors perform short-term jobs as part of the gig economy. This usually includes ride-hailing, e-commerce delivery, and computer programming.
These increased opportunities lead to workers now being able to work remotely from home or other locations. This allows individuals with family responsibilities or other obligations to schedule their work hours more flexibly. People with a variety of skills can also find employment opportunities in the gig economy.
As a result, more people have access to decent working conditions including higher wages and flexible working hours. Let’s dive deeper into the landscape of the gig economy in Malaysia.