Most of the businesses in the service sector in Malaysia operate manually. This includes restaurants as well. Newly opened restaurants have a cash-based system; only a few award-winning restaurants have modern cashless systems installed with other technical reservation systems that can also be used.

New restaurant owners may have to face tough competition from these high-end restaurants until and unless they have something unique to offer. However, those who choose to install an advanced cashless system or reservation system for seats in the restaurant through mobile apps can expect a great many customers who opt to dine in the restaurant.

Several other new restaurant owners may face the problem of location or even deciding on the menu The incorporation of the business or obtaining of the licenses may also become a major issue in many situations. If the restaurant owners are not using the services of any professional agency, then getting an excellent hiring staff in any city of Malaysia can also become difficult. Dedicated and ethical professionals play a significant role in the success of the restaurant. New restaurant owners must carefully select opening hours of their restaurant to match consumers’ convenience and to make profits.